Offers at YVR Skylynx

Its the best bus that goes to Whistler and back !

The user didn't write a review, and has left just a rating.

This company is the best. They changed my trip on short notice no problem, excellent customer service. ALBERTO my bus driver was amazing!!! He gave me history and pointed out all the scenery on the way up to Whistler. Alberto took his time with me when I was booking, even skipped breakfast to go above and beyond. Way more than a bus ride! And the price can’t be beat! Low prices and excellent service, can’t go wrong, I’ll recommend this transportation to any of my friends or family. Thank you Skylynx and thank you Alberto!

I stupidly booked the wrong time and accidentally did a no-show on the Whistler-YVR bus. The customer service lady I called as soon as I realised was very understanding, quick and efficient in checking the next bus' capacity and getting me on it. No fuss and sorted within 2 minutes of calling. Very relieved - thank you

Professional drivers, clean coaches and very punctual. Totally recommed Skylynx for transfers to and from Whistler.

An excellent and economic way to transfer from Vancouver to Whistler. The coach was clean and
comfortable. Drivers were helpful and attentive.

A great way to travel to Whistler. Very well organized system!

Very clean bus, efficient and professional driver. Nice to have a bathroom on the bus as well since it is a long ride through the mountain.

Super easy pickup from Whistler Village Gateway Loop! The driver was great, bus was clean and quick, and the trip took just under 3 hours (not snowy conditions). Would highly recommend

Reliable service from Vancouver city departing from Hyatt Recency to Whistler. Lovely drivers too.

Alberto was fantastic as our driver. He was full of general knowledge which made the trip more enjoyable and less mundane. The coaches have free wifi, blinds for the sun, plugs for power and a washroom! 5 Stars A+++

Excellent transfer service, always on time, and friendly safe drivers!

Bus arrived early and left on time at Hyatt downtown. Driver was professional and friendly. Easy check in. Kids’ fares are 50% off. Definitely using their services again if needed

Both drivers were on time, friendly and helpful. The bus was clean and comfortable. Stress-free trip to
and from Whistler from downtown. The price is quite reasonable.

Super easy and comfortable bus ride. Does take the full 3 hours though, has to make a few stops along the way.

Simple. Fast. Polite. Recommended.

Great on time bus service. Friendly drivers, comfortable busses. When a flex ticket is booked, change
of booking very easy.

What more do you want. Drop off and pick up at the door of many Whistler properties. Book in
advance.

Alberto was truly the best bus driver I’ve ever had - charismatic, safe, considerate, friendly. I really appreciated his ‘tour guide’ from YVR-Squamish. He went above and beyond and I was very grateful. Thanks Alberto!

Very courteous drivers and on time. Skylynx also stops for pick up and drop off in Squamish, perfect if you don't feel like driving to and from the airport.

Skylynx made our trip from Vancouver International Airport to Whistler Mountain seamless! Their booth at the airport was easy to find, the busses were comfortable and clean, and the drivers were friendly. Will definitely be booking with them again next time.

YVR Skylynx were efficient (turned up and arrived at the destination when they said they would) and the drivers on both directions were friendly, communacative and helpful with the luggage. The coach was also comfortable with toilet faciliies, an the cost was just about right. We would definitely recommend this company.

YVR Skylynx were efficient (turned up and arrived at the destination when they said they would) and the drivers on both directions were friendly, communacative and helpful with the luggage. The coach was also comfortable with toilet faciliies, an the cost was just about right. We would definitely recommend this company.

On schedule, free Wi-Fi, nice drivers, well informed on travel itinerary, comfortable coach buses // clean WC on bus. Plus, we asked for a door to door service - shuttle to our resort was waiting for us at the bus stop - how could it get any better?! On our way back we took the coach bus to the Airport, once again right on schedule, on the minute!
PLUS this is the less expensive transport solution to and from Whistler from Vancouver Airport or Downtown.

It was very comfortable, nice, and kind. The staff at the desk in the airport was very kind, and the bus driver was also very kind and pleasant. The driver introduce nice places during his driving. Everything was excellent! Thank you.

Extremely flexible and friendly. Zero issues. Picked up and dropped off outside lodge w/ 10$ upgrade. Well worth.

An easy way to get from Vancouver Airport to Whistler. The bus was on time and comfortable with WiFi onboard. The driver was friendly and gave us a tour of the sights on the way up. Would definitely travel with Skylynx again

On time for pick up, driver was exceptionally helpful & even told us about places as we drove through. Would highly recommend Skylynk to other travellers, also great price

Was so easy to book my trip home online. The bus was on time and actually arrived in Vancouver early.
The bus driver was an excellent driver and super nice. I will definitely use again and highly recommend!
Response pending

Marius was the best. Seamless trip, on schedule, no issues.

Great service. Fabulous customer service. I had to make a few calls through the day to possibly change my pick up time due to flight delays. They were very accommodating and went above and beyond to ensure I was able to get to my final destination in Whistler. Thank you to our driver Alberto who was so accommodating - this company is lucky to have an employee like Alberto. I HIGHLY recommend Skylynx. Thank you for offering such exceptional service.

Skylynx is my go-to for living in squamish and traveling to YVR. counter staff members were helpful,
online booking was easy and straightforward, and drivers were friendly. the ability to travel in the bus
lane, especially through lions gate bridge traffic, helps tremendously in cutting possibly hour...

Great schedule for getting into Vancouver for work. Very reasonable tickets and punctual arrival downtown.

The best way to travel from YVR to Squamish town. Joe (driver) is a great guy, he is a tourist guide
also, and can tell you everything about Vancouver area.

Just an awesome company with clean busses, safe drivers, seatbelts, and superb punctuality. I use Skylynx for a ride to Vancouver at least once per week. Dino is my guy - he’s always so kind and helpful!

Easy booking via the internet and excellent communication via email with details of pick up and drop off points. Punctual service with clean modern bus. Drivers were very friendly and helpfu

Excellent Service
We got the skylynx from downtown Vancouver (Burrard St and Melville St - beside the Hyatt Regency) and found we had a comfortable scenic ride to Whistler. We availed of the door to door option (dropping at our hotel door - the large bus stopped at a bus drop off point in Whistler and a shuttle took us to the door). Again our return was to the airport (door to door). We paid a little extra for this service but it suited our needs. We could not fault the service

Good service, comfortable seats.

Best bus! The drivers are amazing!!!!!

The service was great - departed on time, the driver was smooth and safe and it was really handy to have charging points and wifi onboard.

It was a smooth ride,and clean

Everything about the service was top quality. Driver Joe was a great source of entertainment for us on the trip back from Whistler. Skylynx is a professional outfit.

Had a great ride from Vancouver to Whistler with a very nice bus driver called Marius! He was super friendly, helpful and had a great sense of humor. Looking forward to the next trip!

Did the round trip from Vancouver to Whistler.
On time
Great drivers - friendly and knowledgeable
Good quality comfortable buses with wifi
Happy customer

I travel regularly between Whistler and Vancouver. I used to use Epic Rides but switched to Skylynx because they have nicer buses with toilets, reclining seats, outlets for charging and more pickup/drop off locations including Whistler Creekside.

The buses are always on time (unless there's traffic) and the drivers are friendly and professional. One thing I would like to see is an option for tipping the drivers while booking.

For visitors to Whistler wanting best views of Howe Sound, sit on the driver's side of the bus en route to Whistler and passenger side back to Vancouver.

Clean modern buses and everything ran to time

On time, clean,comfortable, good WIFI

We were picked up at the Vancouver Airport 1 hour late but through no fault of the driver. Traffic can be challenging. Our driver Joe was funny and engaging and also doubled as tour guide as he pointed out things and gave a bit of history, information “and all that Jazz” of the area as we drove up to Whistler. He even gave recommendations to local restaurants which we did try some and he was spot on! This guy is a wonderful ambassador to your area and he’s a keeper! The ride back to Vancouver was on time, driver was friendly and professional. Overall a good experience, would definitely use this service again!

We used them to have a trip to Whistler and the drivers on both ways were helpful and the service was
on time and the bus was clean.

Professional, clean and efficient service.
Our driver from Vancouver to whistler was Joe and he was great. He gave commentary throughout the trip with lots of fun and interesting facts about the area, activities to do, history etc. Even as a whistler resident it was wonderful to hear all about the place I call home!
Bus was on time, comfortable with decent leg room and soft seats.
I've used this service to go to / from YVR and also to get to downtown for a weekend away and have had great experiences every time.
Highly recommend this service

Bus was on time, clean and comfortable. Both drivers were very friendly and helpful.
Would definitely use their services again :)

Very enjoyable trip. Bus left on time, driver was friendly and efficient. Will book it again soon.

Enjoyed the shuttle bus to whistler. The driver was on time when picking up the passengers and we got to our destination about 10 mins earlier. The bus was clean and it was a smooth ride the whole way. I would book again!

Awesome Trip

This is a perfect way to get to Whistler from Vancouver. The ride was beautiful and relaxing. There are
plugs to charge your phone and the drivers were very knowledgeable of the area. They shared details of
the history along the trip. It was very comfortable, relaxing and I would definitely do it again!
Response pending

Perfect service at an affordable price!

Amazing service!

Good service, pleasant driver and a reasonable price

Professional and nice drivers. Safe trip! I asked for switching the departure time ahead, and the driver easily did it by clicking his iPad with no extra charge. The schedule platform they are using is awesome! But I realized the bus was only 50% occupied, hopefully the bus company is not suffering a loss.

I had a very nice experience with Skylynx. Vancouver airport route to Whistler. And I highly recommend it. They send a reminder the night before the trip, prompt response for all inquiries from the customer service. Very courteous staff

Very nice trip, with a helpful and good driver

Great service and arrived ahead of schedule. They are one of the only bus companies that offer a 6am pick up in whistler

Driver is very friendly

SKYLYN was super good and their customer servers as well. They dealt with our questions so quickly when we had any question about reservation. Also, the drivers were so nice and kind. Highly recommend!

Great Service, On Time, curt was the best and friendliest driver ive ever met. Highly reccomended

Love the service and friendly experience!

super convenient, friendly staff, reasonable price.

On time and the driver very courteous! Even tried to call me when I was about 3 minutes to departure as I was running late ! WiFi service too !

Great bus service from Whistler to Vancouver. Driver was polite and helpful , the coach was clean, with wifi, phone chargers and a toilet. 3hours and we were at Vancouver Airport from the centre of Whistler Would most definitely recommend!

Skylynx, is a fantastic option for YVR-Van-Squamish-Whistler! I appreciated their timely and friendly service. Sherry is a fantastic driver who also gave lots of facts and info for tourism on route. Thank you Sherry for the safe trip.

Always great service. They have the latest bus back to Whistler which is great for me when I just want to spend a day in the city

Very nice busses! Drivers are great. I love that they offer multiple stops and pick up locations.

I booked this bus service to Whistler and I am so glad I did. They were on time and the check in was efficient. The drivers were the best. They do a brief safety talk which I have never experienced with other companies. I highly recommend this company to anyone who visits Whistler from Vancouver.

The riding is smooth and graceful. When I emailed to change my booing for future use, I soon got their reply and good service. For a new visitor like me, they win my trust.

Clean bus and great drivers. The departure and drop off were on time. The wifi could have been a bit faster, but anyways it was a really good experience

The bus was punctual and we had a pleasant ride all the way from Whistler to the Vancouver Airport, Thank you for a job well done!

Easy to book online, pick up was straight forward at the downtown stop and the drivers checked us in easily on their iPads. Both of our drivers were polite, courteous and helpful. Good price for a return trip, with WiFi and a bathroom. Journey was smooth and of course there was stunning scenery! Would definitely use Skylynx again.

Took the Skylynx from Vancouver airport to Whistler. Was lucky enough to sit right in front and the views absolutely awed me! The driver was awesome too, he pointed out things that were coming up so I could get my camera ready :) The return trip to the airport was just as amazing. Comfortable, very clean and on time. The price is very reasonable too! I would definitely travel with YVR Skylynx again.

Easy to book online, pick up was straight forward at the downtown stop and the drivers checked us in easily on their iPads. Both of our drivers were polite, courteous and helpful. Good price for a return trip, with WiFi and a bathroom. Journey was smooth and of course there was stunning scenery! Would definitely use Skylynx again.

I've taken Skylynx from Vancouver to Squamish and back a few times now and have always enjoyed the ride. The drivers have always been professional, friendly and courteous, the busses have power outlets and wifi, they're always on time too. Very much recommend if you're taking the bus!

I took a round trip with YVR Skylynx from downtown Vancouver to Whistler this past Saturday and it was excellent.

The ride was especially convenient for me because the downtown stop is located right out the door of the hotel I was staying at, the Regency Hyatt on Burrard St.

I took the 7 am departure from Van to Whistler. The bus was nearly empty, so it was quiet, peaceful and I was able to get a sleep on the way up.

The bus arrives at the bus loop at the base of Whistler village. The drop location provides excellent access to most of Whistler's sites including restaurants, hotels and the ski hill itself.

After a muddy day of mountain biking, I returned to Vancouver on the 2 pm departure from Whistler. The driver was extra accommodating considering I wasn't extraordinarily clean. He allowed me on the bus early to change in the bus' lavatory.

The bus itself was quite nice. Everything was spotlessly clean and comfortable. The onboard amenities are limited to the lavatory and wifi. The wifi was ok to send messages and check email but not fast enough to do other things that require more speed.

In the end, the rides were comfortable, quiet, and on time... all very good things.

I highly recommend YVR Skylynx for your travels between Vancouver and Whistler.

very easy website to book travel, clear information re pickup etc received upon booking. Bus arrived for
pickup on time, bus clean, WiFi available, seats comfortable. Driver friendly, competent. Arrived on time.
Return trip the same, very good service, would use again

Excellent service. We got on the bus on Melville street, one of the Hyatt Regency entrances. Very friendly driver from Rumania. We had a good chat. The bus was very confortable, a and had lavatory facilities. We were dropped at whistler information centre., were the bus stop is. We took the bus back to Vancouver after 5 days. Very convenient way of travelling if you do not want to drive or you do not have a car.

Great service. I got the 6:30pm back to Whistler. This company is the only one to provide buses at the time. Most stop at 4:30pm

Bus was on time, driver very kind. It was just little bit colder in the inside because of air-condition.

Super comfy ride and very convenient!

Bus was comfortable, and the trip was quite enjoyable. Drivers were professional and courteous. Will definitely utilize their services again!

Totally awesome experience. Would recommend it to anyone. Both drivers were excellent and the coaches were very comfortable.

Sent Grandparents/Kids to Squamish to meet us for camping trip - a bit of a challenge as grandparents don't speak English, kids need directions at destination. Brilliant service, clean/modern & fully-equipped buses, courteous/attentive drivers in both directions. The only thing I would wish for is - a bit of license-flexibility for these guys (would be great if they could drop at S2S Gondola or Porteau Cove as well).

We travelled from YVR to Squamish BC our bus driver Joe was fantastic and a lot of fun. He explained
where we were and the sites to look out for on the way. He was very engaging with all!! Thanks for a
comfortable, fun and informative trip.

Very efficient service.
Buses are comfortable with wifi access and good seats.
This morning our driver was a lovely gentleman called Singh, he was pleasant, informative and very helpful. The YVR kiosk was able to move me to an earlier departure time as I arrived ahead of schedule. This was done instantly with no hassles.
Definitely recommended this service.

WiFi worked, bus was comfortable and the driver was personable. A good way to get up to Whistler
without the hassle of driving.

I like the more comfortable seating than other bus companies and it's good value for $30

I’ve taken Skylynx twice now & both times had a wonderful experience. I caught the bus from downtown Vancouver. I liked that the driver announced right away that we would be stopping in Squamish briefly and that there was free wifi onboard and a washroom at the back. Seats were comfortable & driver was in control. I would definitely recommend this company to anyone travelling to Whistler.

The service is superb.

Efficient, convenient schedule and pickup locations (esp at YVR), reasonable pricing, courteous employees. Five stars!

Driver was excellent journey very smooth

Skylynx has very convenient times and pickup locations with amazing customer service! Oh, and the best buses for the best price.

After getting our luggage quicker than we expected, we ran to the Skylynx counter and they were able to put us on an earlier shuttle to Whistler. This saved us sitting around the YVR airport for 2.5 hours. Our driver was Joe. He was fun, full of local knowledge and trivia. All along the 2.5 drive, he was pointing things out to us. He was even able to direct us to our AirBnB unit from the bus station.

All in all, I highly recommend them. There is no need for a car in Whistler during the winter.

Thank you, we had a great trip, and I particularly want to commend our driver - onthe 11 o'clock from Whistler to YVR. He was so friendly, charming and helpful, and he really made the trip great!

Our ride from Whistler to Vancouver was awesome. Our bus driver Joe was extremely entertaining and had a lot of great history about where we were in Whistler and also our journey between Whistler and Vancouver. The ride was extremely smooth and Joe is also an amazing driver. I would highly recommend Skylinx if you need an affordable quick safe ride between YVR/Downtown Vancouver and Whistler.

All thanks to our driver Joe who was very friendly and had a great sense of humor. We hit snow along
the way, the conditions deteriorated but Joe kept a safe speed. My husband is a truck driver and
marvelled at Joe’s driving. Thanks again for the wonderful ride and great personality!

Very nice bus driver, he made my day :-)

Skylynx took us from Van. a/p to Whistler and back. Great service. On-time. Drivers were competent, helpful, and enjoyable (running highlights). Busses were state-of-the-art (free WiFi) and clean. We've been riding Whistler busses for about 16yrs. and Skylynx is doing a far better job than their predecessors, whose names I won't mention.

It was perfect! I will definitely recommend to my friends. Thank you and Good job!!!

Perfect and seamless. Great service.

I took a risk booking as it was a new service, but I was very pleased. Great service - on time, friendly
drivers, WiFi that works, comfy seats.

Great service - on time, friendly drivers, WiFi that works, comfy seats.

I had no idea that YVR Skylynx only launched in December because it was so well run. The website is easy to use for bookings, the price competitive to other vendors and the actual PU/DO well run. They also have lots of time slots available to suit your calendar.

One point of constructive feedback would be to let customers know if the bus isn't going to be a Skylynx branded one. On the way back from Whistler we booked a late night one and it wasn't branded like the first one, so I only knew it was the right bus because I thought to ask. Including that information in an email would be helpful :)

They were lovely! Would ride again

Comfortable ride. Punctual. Good service. Fair price.

Prompt excellent service
Arrived exactly on time to pick up. We arrived early to airport.
Clean coach.
Nice driver.
Would recommend.

This service was fantastic - especially if you can get to Burrard metro. If you’re staying at the Hyatt In Vancouver or/ and the Westin in Whistler, it’s effectively a door to door service at an amazing price.

It cost us just CAD $30 pp to include 23kg suitcase, hand luggage and ski bags.
They also have a mini bus service for about $7pp which takes you to other hotels after the coach terminates at Gateway Loop but as the Westin was on their regular stops, there was no extra charge.

We got to know this by booking our transfer using Whistler.com which allowed us to speak to their offices using a UK telephone number which was really useful and the price is the same as booking online. Also, when I changed the time, they did so very quickly, refunding items etc.with no fuss and resending my tickets via email. Very good service.

We were origanilly going with the Shuttle (part of ridebookers) which was door to door at $69pp (+tax) and also have a Uk number to call on but their customer service was not nearly as friendly and quite pressurised as she emphasised it was non refundable, it was a very busy time and they’d already put on a bigger coach. This also meant the transfer would have taken longer by the time they’d picked everyone up and dropped them all off so I‘m glad I went with Skylynx.

The Skylynx coach was modern, had WiFi, toilet and foot rests and our outbound driver was particularly amusing, throwing a few jokes into his normal banter. The drivers did all the heavy lifting of luggage and the two hour drive was very comfortable with stunning scenery.

I should mention that by boarding in Downtown many of the seats had been taken by those coming from the airport but we still got four seats together (make sure one in your party sorts our seats while another sorts out luggage).

Coming back on the 5.40pm we each had a double seat to ourselves so we could crash out after the day's skiing. The concierge at the Westin told us about the 5.40 service. I didn’t see it offered on their website but I heard they’ve got together with another company.

The pain is getting to the Hyatt from the hotel you might be staying in if you have loads of luggage as taxis have a fixed fare (no Uber in Vancouver) and they therefore don’t want to take you short distances. I guess the trick is to take two taxis.

We were impressed by Yvr Skylynx. Their name suggests it’s just an airport run but their downtown service, their competitive price and personalised drop off made it a great choice over other options.

I used Skylynx three times in just over a week and was very pleased with service. I booked return travel from helpful assistant on desk just outside arrivals when I flew in from London for my holiday in Whistler. I also returned with Skylynx from a day trip to Vancouver with my son who is working the ski season. Good flexible schedule and polite helpful drivers in each journey. All three coaches were very clean and comfortable.

Polite & courteous driver. Smooth ride. Very happy customer 🙂👍

Used the service a few times now - every time above expectation... Thank you to the Skylynx team!

We took the Skylynx from downtown Vancouver to Whistler and return to the airport. The ride was beautiful and easy. The driver was very professional and scheduled ran on time.

I live part time in Whistler with my husband. We share a vehicle and are back and forth to the city. Discovered this service and was impressed with the buses and customer service . Will definitely ride with them again.

Amazing driver and very nice bus. Driver made an extra stop for me which was very nice. Everything in time and smooth ride

Very comfortable sits, enough place, nice Wi-Fi.

It is a little more expensive than some of the other Whistler shuttle buses. But the fact that the drop off/pick up is right at the airport is very convenient. Other services I used it was in downtown Vancouver, which adds an additional train ride into the travel itinerary.

For my shuttle to Whistler, I booked it the night before. I called and the person on the phone was very friendly and competent. He was able to get me scheduled on a shuttle that was the time I needed and wasn't showing up online because it was sold out. When my flight got delayed, it was also very easy to be moved onto a later shuttle on Standby (which was also not available online).

Also coming back from Whistler, I was able to be put on a bus on the spot at the Whistler gateway loop because another person was a no show (I'd missed my original bus by 5 minutes). The driver was very busy but took the time to help me get back to the airport on time. I booked a later shuttle online and he checked me into that and allowed me to ride on his bus. The flexibility/agility saved me on both occasions! Thanks!

Thank you to Skylynx Whistler for coming to our rescue last minute! The local taxi service is USELESS 😡 we prebooked a cab the night before our departure to ensure we were @ station in plenty of time to load & prepare for bus trip but they never showed up- telling us even when called they were on their way but without a big enough car to take all 4 passengers and luggage. Skylynx sent a shuttle and held bus for us! Thank you for helping out in a stressful situation! Can highly recommend. Warm comfortable buses and friendly drivers 😊

Had a very pleasant round trip transfer with YVR skylynx to Whistler. The drivers were friendly, and followed the speedlimit the whole way. Thank you.

I am a new customer to Skylynx and I am extremely happy with the outstanding organisation, efficiency and reliability of your Vancouver to Whistler run. The coach was new, with excellent facilities and above expected comfort. The booking procedure was easy, efficient and accurate. "Good Job Bob" was my driver, his excellent customer communication skills and professionalism is of the highest level. It seems that all of Skylynx drivers are reliable and professional. I would recommend this service.

Travelled to and from Whistler. Service was punctual, coach was comfortable and driver was helpful. Enjoyed the trip!

If this is a new service, then they are getting off to the right start. The ride was smooth and departed from Vancouver airport to Whistler on time as scheduled. I didn't know it would make a stop in Vancouver and then had three stops in the Whistler area. Bus driver was friendly, had a sense of humor in making scheduled announcements, went through safety briefings and loaded and unloaded bags like a pro. I'd highly recommend this service. The drive up to Whistler is so beautiful to see on this bus. The wifi was not working very well so just slept or enjoyed the view.

Great service! Pick up was on time, comfortable and friendly. Will ride every time from whistler to YVR

Great service, pick up from Whistler to Vancouver airport.

I rode Skylynx today for the first time from Whistler to Downtown Vancouver and the experience was positive from start to finish. The driver came early to load the bus, gave a good safety briefing, left on time, drove carefully on the road, and got everyone to Vancouver on time. I also had a positive experience when booking the ride online.

Skylynx provided us with value for money, reliable transport to whistler and the airport. I'd travel with them anytime.

Very prompt pick up and drop off. Friendly & chatty drivers. Big clean & safe buses with wifi & washroom

Had a very pleasant experience going to Whistler on Sunday. Clean bus, on time, and excellent/very friendly driver. I would definitely be taking the YVR Skylynx bus to Whistler again.

Great service despite all the craziness in the holiday season. Would definitely use them again in the future. Staff was helpful and polite.

First-time user of YVR Skylynx and happy to say that I will do it again. I was meeting some friends in Whistler and flew-in to YVR and was directed by the airport help desk to their YVR Skylynx Whistler shuttle service. I will breakdown my review into a few key areas as I am an avid online reviewer: Location - The kiosk is right by the international arrivals area in the YVR airport and you cannot miss it. It's just tucked away to the right side by the pay phone section. You should see a sign and some service people there to help you out. Service - The agents at the concierge kiosk desk were well-mannered and helpful. I paid for the service on the spot with a credit card hassle-free. The kiosk agent was nice enough to walk me to the bus waiting area after I paid. I suspect this may not happen if the staff are busy with other customers. Bus was on-time and it was a large white motor coach bus with beautiful YVR Skylynx graphics on the side. The bus had nice seats that can recline and a bathroom at the back of the bus. Bus driver was nice and helped load luggage. Price - The price was on the pricier side, but the service was good and the coach was new. I would travel with them again and would recommend this service to others. Wendy